IT Technician & Systems Specialist.
I'm Muhamed Tereziu. Currently working in IT Help Desk at Titan Albania, previously at Atom Computers. I help businesses and individuals set up networks, configure servers, automate smart homes, and repair computer hardware.
Overview
Tirana, AlbaniaWhat I Do
End-to-end technical support, hardware repair, and system setup.
Smart Home Automation
Home Assistant integration, smart lighting, automated climate, cameras, and dedicated Wi-Fi subnets for IoT devices.
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Small Business IT
Office network setup, multi-room Wi-Fi, centralized TrueNAS storage, automated data backups, and employee workstations.
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Software & OS Maintenance
Windows and Linux installations, clean setup, software updates, driver optimization, and remote technical support.
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Hardware Diagnostics & Repairs
PC and laptop troubleshooting, thermal paste replacement, SSD and RAM upgrades, cleaning, and data recovery.
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Network Setup & Security
Routers, switches, Wi-Fi optimization, VLAN segmentation, and VPN setup for secure remote access.
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Custom PC Builds
Component selection, assembly, cable management, BIOS configuration, and stress testing for work or gaming.
View details →Work Experience
My career history and hands-on roles.
Information Technology Help Desk
Providing end-user technical support and managing corporate IT hardware and infrastructure. Handling employee onboarding and offboarding, asset management, CCTV and access control systems, and automating internal workflows with Microsoft Power Platform.
Information Technology Technician
Focused on IT infrastructure projects. Installed and configured Windows and Linux servers, deployed Docker containers, set up NAS storage systems, and managed endpoint security across client systems.
IT Support Technician
Provided on-site and remote technical support for B2B and B2C clients. Troubleshot PC hardware, printers, and network issues. Assembled custom PCs to match specific client specifications.
B.Sc. in Information Technology
Coursework covering Computer Networks, Operating Systems, Database Management, and Software Engineering.
Technical Skills
Tools, systems, and platforms I work with regularly.
Hardware & Repairs
- Hardware Diagnostics
- PC Assembly & Custom Builds
- Thermal Paste Replacement
- SSD & RAM Upgrades
- Printer & Peripheral Support
Operating Systems & Servers
- Windows 10 / 11 & Windows Server
- Rocky Linux & Ubuntu
- Active Directory
- Docker Containerization
- TrueNAS & ZFS Storage
Networking & Smart Home
- Routers, Switches & Wi-Fi Access Points
- VLANs & Subnets
- VPNs (WireGuard / OpenVPN)
- Home Assistant & IoT Devices
- CCTV & Physical Access Controls
Get in Touch
Have an IT issue, need office setup assistance, or want to automate your home? Reach out directly.